Terms of Business

All pieces are made to order.  Ideally 4 weeks notice is required to make a piece, however in special circumstances items can be made at shorter notice, please just ask.
 
Initial consultation with the customer is free of charge.  Once style, colour, fit etc of hat has been established, I'll notify the customer of the price of the piece.  If the price is agreeable to both parties, a £20 deposit is payable by the client, I will then start to make the item. 
 
Deposit is non-refundable.
 
Delivery will be made either by post or in person depending on location of client.
 
Payment can be made either by cheque payable to "Mrs S. Mason" or in cash.
 
 
 MY HATS ARE SHAPED OVER STEAM.  IF EXPOSED TO RAIN, STEAM OR ANY OTHER DAMPNESS YOUR HAT WILL LOOSE IT'S SHAPE.  SARAH MASON HATS AND HEADWEAR CANNOT BE HELD RESPONSIBLE FOR ANY DAMAGE CAUSED BY MOISTURE ONCE THE HAT HAS BEEN DELIVERED TO THE CLIENT AND ACCOUNTS SETTLED.
 
 

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